JAGAN MOHAN KBInclusivity in Tech Products!We have always heard empathy is a human characteristic displayed by a socially responsible human being. Can non-living things display…Jan 19, 2022Jan 19, 2022
JAGAN MOHAN KBCustomer CARE Vs Customer SCARE!I booked a flight ticket in MakeMyTrip (MMT) today and the booking journey completed successfully in the mobile application. Post that I am…Oct 8, 2021Oct 8, 2021
JAGAN MOHAN KBTo Jab or not to Jab!On international women’s day, got my Mom and Aunt vaccinated for Covid today. It was a simple and seamless process, no pre-registration, no…Oct 8, 2021Oct 8, 2021
JAGAN MOHAN KBCustomer Loyalty — A startup experiment and two different tales!Thirteen years back, during November 2008, I and a few of my friends were brainstorming if there is a business model where no one loses…Oct 8, 2021Oct 8, 2021
JAGAN MOHAN KBPeople First — A question and A Lesson from Tata!I would like to narrate an incident that happened fifteen years ago which I cherish to this day. This is about a lesson I learnt about how…Oct 1, 2021Oct 1, 2021
JAGAN MOHAN KBMy TCS Interview experience-(July 2005)!Hello Folks, I got this write up from my old storage about 15 years old. I didn’t want to clear it or keep it idle, rather thought of…Sep 29, 2021Sep 29, 2021
JAGAN MOHAN KBNo Strings attached*, for the naked eye!I had to fill in a few documents, sign and send it back for some personal purpose. I was looking for an easy way to do this, given that I…Jun 29, 2021Jun 29, 2021
JAGAN MOHAN KBDharma before Pharma!‘Remdesivir’ — As I hear this name in the news every time these recent days my thoughts go back in time. I heard this name for the very…May 1, 2021May 1, 2021
